Effective Date: 01 September 2026
Upholstery Care respects your privacy. This Privacy Policy explains how we collect, use and protect information when you visit our website or contact us for cleaning services.
Information We Collect
We may collect information that you provide to us, including:
- Name
- Phone number
- Email address
- Service address or general location
- Service requirements
- Photos or videos voluntarily shared for a cleaning quote
- WhatsApp messages and enquiry details
We may also collect limited technical information through cookies or analytics tools, such as browser type, device information and website activity.
How We Use Your Information
We may use your information to:
- Respond to enquiries
- Provide cleaning quotations
- Schedule appointments
- Communicate about your booking
- Improve our services and website
- Send relevant service-related information where permitted
We do not sell your personal information to third parties.
Information Sharing
Your information may be shared with our authorised team members only when necessary to provide the requested service. We may also share information where required by law or with trusted service providers involved in operating our website or communication systems.
Customer Photos & Project Content
Photos or videos of cleaning work may be used for portfolio or promotional purposes only where appropriate permission has been obtained. We will not intentionally disclose a customer’s identity, address or private information without permission or where required by law.
Data Security
We take reasonable steps to protect the information we hold. However, no online system can guarantee complete security.
Contact Us
For privacy-related questions, please contact Upholstery Care through our website, phone or WhatsApp.
